These terms and conditions govern the sale of products to you by:
The Carpet and Flooring Showrooms Ltd
12 Henry Street
VAT No: IE 9646976 G
Company Reg: 469363
Please read these terms and conditions carefully before purchasing products from us. By ordering our products, you
signify your agreement to be bound by these terms and conditions.
This website is owned and operated by beautiful flooring.co.uk a trading name of Beautiful Flooring Ltd (Company Number 6872959)
a company registered in England and Wales with registered address: 7 – 11 Nelson Street, Southend-on-Sea, Essex, SS1 1EH.
Beautiful Flooring Ltd is a Bond Retail Marketing Ltd Company.
Bond Retail Marketing Ltd,
7-11 Nelson Street,
Essex, SS1 1EH.
Company number 2806307
VAT number GB 621-5865-41.
Unless expressly stated otherwise, the singular includes the plural and vice versa
TERMS AND CONDITIONS OF SALE
Forming a contract for the supply of goods
In respect of all of the products promoted through beautifulflooring.co.uk and made available by us, you will contract
directly with us in respect of all transactions.
Please note that when you purchase a product through this website you are paying for the flooring products, delivery
being free of charge to your address via our premises, and not any other services. If you would like us to install
your chosen flooring products please email us at our email address set out above in order to make arrangements for a
When you place an order to purchase products from us, you will be sent an email to your registered email address
containing your order number, details of the products ordered, total cost of the order etc (
the “Acknowledgement Email”). Your order represents an offer to purchase products from us. By completing and
submitting an online order form you are making an offer to purchase products in accordance with these terms and
conditions which, if accepted, will result in a binding contract between you and us. Note that the Acknowledgement
Email is not acceptance by us of your offer to purchase goods.
We must receive full payment of the price of the goods before we can accept your offer to purchase products from
us. Your offer to purchase products will only be accepted by us when beautifulflooring.co.uk acting on our behalf,
sends an email to you advising that your order has been accepted and despatched (an “Order Confirmation”). Only at
this stage is a binding contract created. Until this point you may vary or cancel your order.
We reserve the right to refuse any order prior to issue of an Order Confirmation.
You acknowledge that any text, price lists, lists of products or other sales literature appearing on this website
constitute an invitation to treat and may not be construed by you as an offer by or binding obligation upon us to
provide any product.
All prices and charges on this website are in UK Pounds Sterling.
All prices are, unless otherwise stated, inclusive of UK VAT.
In the case of purchases from our EU retailers all transactions will be in Euros and the VAT rate of that
EU country will apply and is included in the prices quoted.
Although we try to ensure that the prices quoted on this website are accurate, and the products have been
fairly described, mistakes can occur. If after we have accepted your order, we discover a product’s correct
price is lower than our stated price, we will charge the lower amount and deliver the product to you. If,
after we have accepted your order, we discover a product’s correct price is higher than our stated price, or
there is a material error in the description of products, we will contact you for instructions before dispatch.
At any time before you are issued with an Order Confirmation, we reserve the right to adjust prices, offers,
products and descriptions of products on this website, including correction of any typographical or other errors
or omissions. If we make any adjustment to price and/or description we will contact you for instructions before
the Order Confirmation is sent to you.
If we cannot contact you to advise of an error/adjustment in price and/or description, we will treat the order
as being cancelled. If the order is cancelled we will refund all money taken from you relating to the purchase
of the products.
All orders are subject to availability. If, before you are issued with an Order Confirmation, we discover that
the products you ordered are not available, we will notify you of this and provide a refund of any money paid to
us for the products unless we agree a longer delivery period with you.
We reserve the right to withdraw any products from this website at any time before we accept your order, and
we will not be liable to you, or anyone else, for withdrawing products.
Your rights of cancellation
Under the Consumer Protection (Distance Selling) Regulations 2000 you will, if you are buying as a consumer,
have up to 7 working days from the day after the day on which the goods are delivered to you to cancel your
purchase of the product, for any reason. If you wish to cancel, you must notify
The Carpet and Flooring Showrooms Ltd
via email of your wish to cancel your purchase of the product using the email address set out
below. The Carpet and Flooring Showrooms Ltd
will tell you in the Acknowledgement Email if you do not have a right to cancel.
There are some goods on beautifulflooring.co.uk that can be ordered in a custom size exclusively for the
consumer. These goods are deemed to be “BESPOKE” and individual to each consumer order. The BESPOKE goods are
clearly marked within the website. You have a cancellation period of 24 hours from the time of placing your
order, thereafter no cancellation will be accepted.
If you wish to cancel you must keep the goods in your possession and take reasonable care of them until you
return them to us. Goods should be carefully repackaged and returned to us at the address provided in you
Order Confirmation complete, unused and in “as new” condition.
Examples of a failure to take reasonable care of goods may include if you use the goods, if you fit or part
fit the goods or if you remove the goods from their packaging and fail to properly repack them.
Cancelling your order
To cancel an order you must email The Carpet and Flooring Showrooms Ltd
Cancelled orders must be returned to the address provided to you by us in the Order Confirmation.
If you cancel your order and the returned goods are in the condition required by these terms, we will refund
the price of goods to you within 30 days. We will not be liable for the delivery costs incurred by you for the
return of the goods. If you do not return the goods within 30 days of the date of your cancellation or if you
request collection then we shall be entitled to arrange to collect the goods and shall charge you a £50 fee for
Limitation of liability
We shall not be liable to you (except in respect of injury or death of any person resulting from our negligence)
regardless of the form of action, whether in contract, tort (including negligence and breach of statutory duty),
strict liability, or otherwise, for any loss of profit, business, contracts or revenues, or for any special,
indirect or consequential damage of any nature whatsoever arising directly or indirectly out of your use of our
Ownership and title
All ownership, title and risk of loss and/or damage in the products you have purchased shall pass to you at the point in time at
which such product leave our premises.
All notices given by us to you will be sent by email from our email address set out above.
No waiver by us of any breach of these terms and conditions shall be considered as a waiver of any
subsequent breach of the same or any other provision.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable
in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall
The interpretation, construction, effect and enforceability of this agreement shall be governed by English Law,
and you and we agree to submit to the exclusive jurisdiction of the English Law courts for the determination of
We may also store information about you using cookies (files which are sent by us to your computer or other
access device) however once you have left the website we do not store any information.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your
file management software to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by
deleting our cookies or disabling future cookies you may not be able to access certain areas or features of
(When you visit our site, we may also log your IP address, a unique identifier for your computer or other access